Cleaners Marylebone Modern Slavery Statement
This Modern Slavery Statement sets out the steps that Cleaners Marylebone has taken, and will continue to take, to prevent modern slavery and human trafficking within our operations and supply chains. We recognise our responsibility to conduct business ethically, transparently and with respect for the fundamental human rights of all individuals involved in providing our cleaning services.
Our Commitment and Zero-Tolerance Policy
Cleaners Marylebone has a zero-tolerance approach to any form of modern slavery, human trafficking, servitude or forced and compulsory labour. This applies to all aspects of our business, including our directly employed team members, agency workers, contractors and suppliers at every level of our supply chain.
We are committed to acting with integrity in all our business dealings and relationships and to implementing and enforcing procedures that are designed to ensure modern slavery is not taking place anywhere in our organisation or in any related business operations. We expect the same high standards from all those we work with.
Our Organisation and Supply Chains
Cleaners Marylebone provides professional cleaning services to residential and commercial clients. Our supply chains include providers of cleaning products, equipment, uniforms, facilities, and labour agencies. We recognise that some of these sectors can be vulnerable to exploitation, particularly where low-skilled or migrant workers are involved.
We therefore place particular emphasis on understanding who our suppliers are, how they operate, and the measures they take to protect workers from exploitation, coercion and abuse. We are committed to building long-term relationships with suppliers that can demonstrate robust labour standards and ethical practices.
Supplier Standards and Audits
All new suppliers are subject to an onboarding process that includes assessment of their approach to labour rights, working conditions and compliance with modern slavery legislation. We expect suppliers to confirm that they do not use forced, bonded or involuntary labour and that workers are free to leave employment in line with applicable laws and contractual terms.
We reserve the right to conduct audits of suppliers, either directly or through independent third parties, to verify compliance with our requirements. These audits may include document reviews, site visits and confidential discussions with workers where appropriate. Where non-compliance is identified, we will seek corrective action within a defined timeframe. If a supplier is unable or unwilling to remedy serious concerns, we may suspend or terminate the business relationship.
Policies, Training and Due Diligence
Our internal policies reinforce our zero-tolerance stance and support a culture where unethical practices are not tolerated. Recruitment and HR procedures include right-to-work checks, clear employment contracts, and transparent wage and working time practices.
Relevant employees, including managers, supervisors and those involved in procurement, are provided with training and guidance to help them recognise indicators of modern slavery and understand how to respond to concerns. We are committed to continuous improvement of our due diligence processes as legislation, industry standards and best practice evolve.
Reporting Channels and Whistleblowing
Cleaners Marylebone encourages anyone with concerns about potential modern slavery or human trafficking connected to our business to speak up. Concerns can be raised through line managers, senior management or independent reporting routes where available within our organisation.
We will investigate all reports promptly, fairly and sensitively, ensuring the safety and confidentiality of those raising concerns wherever possible. We do not tolerate victimisation or retaliation against any person who, in good faith, reports a concern or participates in an investigation.
Continuous Improvement and Annual Review
We recognise that tackling modern slavery is an ongoing responsibility. Cleaners Marylebone will continue to strengthen its controls, engage with suppliers and employees, and refine its risk assessment processes to better identify and address potential exploitation.
This Modern Slavery Statement is reviewed annually by our leadership team to ensure it remains accurate, effective and aligned with legal requirements and evolving best practice. Any significant changes in our business operations or risk profile will prompt an earlier review. The updated statement will reflect the actions taken during the previous year and our priorities for further improvement.
By maintaining these standards and expectations, Cleaners Marylebone aims to contribute to the wider effort to eradicate modern slavery and human trafficking from the cleaning industry and beyond.